Product Manager

Date: Jan 7, 2023

Location: US

Company: American Chemical Society

The Publications Division of the American Chemical Society provides the worldwide scientific community with a comprehensive collection of the most-cited, peer-reviewed journals in the chemical and related sciences. ACS Publications publishes more than 70 journals and a book series via its award-winning web-based platform. 

The Product Manager - Delivery Solutions, Content & Operations is responsible for leading platform and technical development projects on, the content delivery platform for ACS Publications, which hosts the 70+ scholarly journals, 1+ million journal articles, books, news and other content for the scholarly chemistry community.


In this job, you will identify opportunities, organize projects to realize them, and establish an ongoing support plan.  You will be a leader within the departments that support product development.  Your products will require collaboration with teams throughout the organization, where you will build partnerships with Sales, Marketing, Customer Support, Content Production and Executive Leadership.  You will build and promote a strategy, produce mockups & designs, write business requirements, and oversee technical requirements.  You will solve problems during implementation and adjust plans based on the latest information.  You will meet with customers and users to understand their needs and challenges.  As a result, you must be able to communicate clearly to stakeholders with varying levels of technical, business and domain knowledge. 


The specific accountabilities for this position include but are not limited to the following:


  • Leads product development of technical products with interdisciplinary teams of specialists.
  • Partners with Product Owners to guide technical decisions during new product development.
  • Identifies & tests product assumptions.
  • Leads development and evaluation of prototypes.
  • Works with UX & Design specialists to build beautiful and functional user experiences.
  • Assesses outcomes and reports status to executive leaders.
  • Develops plans to transition from product development to business-as-usual.
  • Monitors trends in technology & scholarly publishing to recommend product and platform improvements.
  • Maintains a roadmap of improvements.
  • Solves problems with minimal escalation.
  • Partners with Platform Operations to improve workflows and address escalated user problems.
  • Maintains a familiarity with the current state of ACS’ business architecture including capabilities, organizational structure, and high-level supporting technology.
  • Maintains contact with teams across ACS Publications to support their timely operations.


Position Requirements:

  • BA or BS, with emphasis in information systems, software engineering, library & information science or usability.
  • 8+ years of experience in technical product development.
  • 2+ years of experience in a product management role.
  • Experience in library or publishing environment preferred.
  • Strong working knowledge of standards, programing languages and formats including HTML, JavaScript, CSS, XML, JSON and WCAG.
  • Strong understanding of best practices in user interface design.
  • Strong understanding of information architecture and content management principles.
  • Ability to translate business goals into functional requirements for technical teams.
  • Excellent written and oral communication skills.
  • Able to manage multiple time-sensitive projects simultaneously.


This position will be primarily based in the Washington D.C. (or applicable) office. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.




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