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Digital Marketing Specialist

Date: Jan 7, 2021

Location: Columbus, OH, US, 43202

Company: American Chemical Society

CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 111 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.


CAS is currently seeking a Digital Marketing Specialist. This position will be based in our headquarters in Columbus, OH.


Based in Columbus, OH, CAS is one of the most exciting companies in the scientific information industry. We are seeking a digital marketing specialist with strong email, coding, and campaign building skills to help the organization reach scientists, researchers, and decision makers across the globe who use data from CAS to guide their key decisions.  
Responsibilities and Duties
•    Build and execute integrated campaigns leveraging our Eloqua, Salesforce, Hootsuite, and Drupal marketing environment to reach our global target audience 
•    Support channel development and marketing strategy through competitive and industry benchmarking, best practice development, and research to identify trends in consumer behaviors and technology advancements.
•    Continuously improve customer and salesforce communications including identifying new opportunities for targeting, personalization, template development, messaging improvements, etc. in collaboration with multiple stakeholders.
•    Demonstrate tactical best practices and conventions in collaboration with customer experience teams to meet or exceed user needs and expectations. 
•    Analyze and report on specific campaigns, objectives, results and KPIs highlighting success, trends and opportunities.
•    Develop, analyze, and report on A/B and multivariate tests to optimize communication performance and deliver on program goals.
•    Build interactive form elements as part of campaigns top capture prospect/user information and deliver expected user results while contributing to the lead scoring and business intelligence model of the Marketing Automation platform.  
•    Build campaign landing pages to support congoing campaign efforts, leveraging the marketing automation platform to deliver engaging user experiences that exceed consumer expectations while satisfying campaign objectives (lead generation, customer engagement, asset delivery)
•    2+ years in communications direct to consumers or businesses
•    Demonstrates ability to cultivate strong working relationships across functional groups and lines of business
•    Working knowledge of email fundamentals: CAN-SPAM/GDPR regulation, reputation management and industry standard KPIs is preferred
•    Email communication management and best practices: Proficient in email development languages preferred - HTML, SQL, Ampscript and CSS
•    Hands on experience with running complex cross-channel campaigns in enterprise level platforms such as Salesforce Marketing Cloud, Eloqua, Selligent, Marketo or Pardot
•    Ability to adapt to ever changing scientific landscape
•    Bachelor's degree or equivalent experience


What you can expect when you work in digital marketing at CAS. 

Your technical knowledge will be leveraged every day. You know how to build communications that work on mobile devices and have planned and programmed outcome-based nurture campaigns on CRM and marketing automation platforms like Eloqua, HubSpot and Salesforce. You’ve created repeatable, scalable, measurable, metrics-driven insights into the performance of our marketing tactics and campaigns.  

You will be part of a high performing team. You will be expected to make key operational and/or functional area decisions and ensure successful execution in a timely manner. You authentically influence and partner with cross-functional teams and /or agency partners for optimal output.

Every decision today, impacts an opportunity tomorrow. You are as hands-on as you are visionary and recognize that nothing gets done without discipline and execution. You consistently demonstrate a solid understanding of the trade-offs between strategy and tactics, setting goals with an emphasis on long-term value creation.

At CAS, we approach marketing with a scientific lens. You are attracted to complicated, complex problems and thrive in ambiguity. You frequently ask, "What if...?" and the unknown excites you. You are an intellectual tinkerer who can't help but find new ways to make it better. You are truly customer centric. You take ownership and pride in the customer experience
You enjoy the process of getting better at what you do, and you seek out the feedback that improves your ability to learn from your experiences. The prospect of driving qualified opportunities excites you, and with collaboration and inputs of the leadership team, contributing to growing a technology business is attractive to you for reasons you can convincingly articulate.


CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran.


Position Summary

Nearest Major Market: Columbus

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