Sales Trainer

Date: Mar 25, 2024

Location: Columbus, OH, US, 43202

Company: American Chemical Society

CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 117 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.


CAS is currently seeking a Sales Trainer. This position will be located in our headquarters in Columbus, Ohio.


Position Summary:

This role is key in accelerating revenue growth from new sale hires. This position is responsible for all aspects of the New Sales Hire Training program (both virtual and live) for both reps and sales managers, including: creates, proposes, and executes onboarding training programs that engage all CAS divisions for approximately 30-40+ new sales hires every year. The program spans both online engagement, virtual training, and a quarterly live onboarding program. Process and overall system involve creation of self-service curriculum and content, as well as extensive 1:1 follow up and training progress review. Gathers, compiles, and tracks progress of all new sales hires and provides status support and new-hire guidance to hiring managers and recognition processes.


The role collaborates regularly with Sales Leadership. Role also works directly with manager and director-level leaders across CAS in creating onboarding and sales event training material and education.


This role will also add significant and additional responsibilities for sales training events and sales recognition awards. Sales training events will include all GSM and regional planning as well as SE calls strategy and execution. Sales recognition will include award definition and statistical analysis oversight. In both cases this represents and expansion of this role.


Job Duties:

  1. Oversees and accountable for CAS-wide, comprehensive new hire sales onboarding skills, knowledge and process training program. Specific accountabilities include: Onboarding training design and investment planning; budgeting, programs approval; program progress and report-out – all for 30-40+ new sales hires annually in an effort to rapidly accelerate revenue recognition.
  2. Responsible for complete onboarding program curriculum development and creation – including direct content creation and extensive work with responsible divisions at all levels.
  3. Accountable for ensuring all new sales rep hires complete onboarding program, this requires extensive and ongoing 1:1 meetings with new reps to ensure necessary information is understood or mastered.
  4. Advises sales managers on new hiring competencies and identifying key skills and approaches for identifying them.
  5. Responsible for regular sales training calls and ongoing field sales updates from CAS divisions. This includes managing and reviewing presentation plans and enforcing delivery of critical information as identified in call plan.
  6. Oversees the annual sales awards process, including the definition of award criteria and recommendation to management of applicable metrics and decision approach.
  7. Responsible for working directly with Marketing Event Manager to plan and execute Global Sales Meetings (and Regional Sales Meetings as needed). Some travel availability or weekend work is expected as needed in this role.
  8. Other duties as required.


Job Qualifications:

  • Bachelor’s degree in business or education highly preferred or equivalent experience
  • 5 plus years of sales or business-related experience within a global organization, preferably in dealing directly with sales representatives and/or customers
  • Strong technical skill and demonstrated experience in operating training or information delivery systems (e.g., LMS, CRM, Content Management systems, etc.)
  • Aptitude and interest in event planning principles are strongly preferred.
  • Demonstrated experience with virtual tools such as GoToMeeting, Web-Ex, and other comparable tools.
  • Strong skills in proactive planning, attention to detail, and project management
  • Demonstrated adult learning/experience developing technical and messaging training materials, strong presentation, time management and facilitation skills
  • Experience in process management concepts, documentation and reporting strongly preferred.
  • Attention to detail with a proactive focus on accuracy, effectiveness, and efficiency.
  • Intermediate experience with MS Office applications (specifically Excel, Access, and Power Point)
  • Self-starter and quick learner with the ability to work independently and in a team environment.
  • Excellent interpersonal and communication skills


CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran.

Nearest Major Market: Columbus

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