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Infrastructure Engineer

Date: Jan 10, 2021

Location: Washington, DC, US, 20036

Company: American Chemical Society

Job Title: Infrastructure Engineer

 

Information Technology Overview

 

The Washington Information Technology department at the American Chemical Society seeks to provide high quality technical guidance and support for all systems needs both for the Society members and for our internal customers.  We provide desktop systems support, development and management of new systems implementation and management of a wide-area networking infrastructure that serves our customers.  Through these means, we aim to provide excellent access to Society information to further the goals of the Society.

 

Position Summary

 

As a member of the Enterprise Systems Team, the incumbent in this position is responsible for maintaining and enhancing ACS Washington’s network infrastructure.  The computer network environment hosts a heterogeneous mix of computing hardware and software platforms, including servers and workstations, and COTS and custom software applications. The incumbent reports to the Manager, Networking and is tasked with implementing solutions for the network and supporting network related technology. The incumbent is responsible for maintaining ACS’s network hardware (routers, switches, firewalls, WAN optimizers, NAC, IPS, VPN and ADC’s) as well as network related services (DNS and DHCP) and network monitor tools. This is a Mid Professional position in which customer service and network layers 1-4 are well developed.

 

Work Design

 

Works under managerial direction on goals and objectives that have a significant impact on the organization.  Regularly provides performance reports and status. Work with operating principals to guide actions.  Assure that day-to-day network operations are reliable and efficient. Provide excellent customer support. 

 

Position Accountabilities

 

  • Performs ongoing network maintenance, diagnostics, administration and design for 1,000+ nodes, multiple location environments.
  • Troubleshoot network related issues.
  • Work with ACS support staff to provide prompt resolution of staff network problems and requests
  • Administers DNS/DHCP services.
  • Collaborates with Windows, Storage and UNIX teams.
  • Administers switches, routers and wireless connectivity.
  • Works with ISPs to ensure reliable Internet connectivity and performance.
  • Services will be required outside of core working hours. 
  • Minimum business travel may be required (less than 5% of time)

 

Experience/Technological Knowledge

 

Minimum 3 years of experience with 2+ years of hands-on network infrastructure experience.  Demonstrated experience with Cisco switches, routers and wireless connectivity. Knowledge of routing protocols and basic network design and operation is required. Experience with Linux and/or Windows is required. Excellent troubleshooting and research skills are required. Strong interpersonal skills. Ability to deploy, configure and troubleshoot Cisco access-layer switches. Ability to troubleshoot wireless connectivity.  Solid understanding of L1-L4 network layers. Ability to practice logical troubleshooting techniques

 

 

EEO/Minority/Female/Disabled/Veteran

 

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