Lead Network Engineer

Information Technology Overview

The Washington Information Technology department at the American Chemical Society seeks to provide high quality technical guidance and support for all systems needs both for the Society members and for our internal customers.

We provide desktop systems support, development and management of new systems implementation and management of a wide-area networking infrastructure that serves our customers.  Through these means, we aim to provide excellent access to Society information to further the goals of the Society.

Position Summary

As a member of the Enterprise Systems Team, the incumbent in this position is responsible for maintaining and enhancing ACS Washington’s network infrastructure. The computer network environment hosts a heterogeneous mix of computing hardware and software platforms, including servers and workstations, and COTS and custom software applications. The incumbent reports to the Manager, Networking and is tasked with implementing solutions for the network and supporting network related technology. The incumbent is responsible for maintaining ACS’s network hardware (routers, switches, wireless, NAC, firewalls, IPS, VPN and ADC’s), network monitor tools (SevOne and Extrahop) as well as network related on-premises (DNS/DHCP) and cloud services. This is a lead position in which customer service and networking skills are well developed. 

Work Design: Works under minimal managerial direction on goals and objectives that have a significant impact on the organization.  Regularly provides performance reports and status. Work with experience to guide actions.  Assure that day-to-day network operations are reliable and efficient. Provide excellent customer support. Recommend solutions to a variety of problems.  

Position Accountabilities

1. Performs ongoing network maintenance, diagnostics, administration, and design          for 1,000+ nodes in multiple on-premises and cloud environments.
2. Troubleshoot network related issues.
3. Work with ACS support staff to provide prompt resolution of staff network                    problems and requests 
4. Administers DNS/DHCP services.
5. Administers Next Generation Firewalls (on-premises and Cloud) and VPN firewall          appliances.
6. Collaborates with Cloud Operations, Windows, Storage, Linux and application              development teams to determine their network needs.
7. Works with security teams to ensure that all network components are secure and           PCI compliant.
8.  Administers switches, routers, ADC’s and NAC.
9.  Works with ISPs to ensure reliable Internet connectivity and performance.
10. Services will be required outside of core working hours. Minimum travel may be required.

Education/Experience/Technological Knowledge

• College degree or equivalent experience: 7+ years of hands-on network infrastructure experience.    
• Demonstrated experience with Cisco Next Generation Firewalls, switches, routers, wireless and VPN is required.
• Good experience in routing protocols, DNS and DHCP is required. Experience with Linux and/or Windows is required.
• Excellent troubleshooting and research skills are required. Strong interpersonal skills and innovative work practices are required.
• Experience with network monitoring tools is required. Network infrastructure design experience preferred. Experience with IPS, and Cisco ISE are preferred. Experience with F5 BigIP and AWS/Azure/GCP is a plus.

This position will be primarily based in the Washington D.C. (or applicable) office. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.

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