Program Manager

Division and Unit Overview
The Washington IT Division of the American Chemical Society provides to its members and the worldwide scientific community a comprehensive collection of high-quality information products and services for the practice and advancement of the chemical sciences. The Society Project Management Office department is responsible for the program and project management of the Society and Administration systems and applications within the Society and Administrative Technology (SAT). Through program and project management best practices, it is our responsibility to plan, manage, and deliver projects and solutions to support ACS members, volunteers, and ACS staff. We intend to exceed the expectations of our business partners by anticipating, understanding and validating their business needs; providing useful, cost-effective solutions and support in a timely manner; adhering to established guidelines and standards; and continuously adapting to the evolving environment.

Position Summary
The Program Manager is responsible for planning and managing inter-connected projects related to a program area, utilizing and adhering to Program and Project Management best practices as defined by PMI and established department policies to ensure successful completion of projects. This position oversees multiple concurrent projects of varying size and complexity, in a designated application area, to provide centralized IT program management support to selected areas of the business. The ideal candidate will have a blend of program and project manager skills and will excel at team building and collaboration, process improvement, and communication. The candidate must have experience in the agile methodology and related management tools (e.g., JIRA).

Work design: Manages a program area, and follows best practices and established organizational and departmental policies. Decisions involve translating the Division’s goals and objectives, defined work assignments and projects; conducting and implementing actions. Demonstrates comprehensive knowledge of program and project management principles, practices, and procedures. Decision making involves setting priorities, evaluating results, and collaborating with others to plan, execute, and deliver solutions. The position reports directly to the Assistant Director, Society Project Management Office. 

Required Skills:

• Thorough understanding of program/project management techniques and best practices
• Strategizes, implements, and maintains program initiatives that adhere to organizational objectives and program goals
• Acts as an advisor, and builds and maintains relationships across the wider stakeholder community
• Analyzes, evaluates, and overcomes program risks
• Creates and maintains program roadmaps, and determine scope, deliverables, and timelines for each project in collaboration with stakeholders
• Monitors and coordinates dependencies across the projects/program and resolves conflicts
• Leads regular interactions with the steering committees and project teams.  Informs, alerts, negotiates and maintains a continuing good relationship and shared vision for the program outcome
• Develop and deliver progress reports, program documentation, and presentations for management and stakeholders
• Coach, mentor, motivate and supervise project team members, and influence them to take positive action and accountability for their assigned work
• Establishes and ensures appropriate governance functions for the program in accordance with ACS and SAT policies, practices and on behalf of the executive sponsor(s)

Required Experience

• Excellent leadership, decision-making, and analytical skills required
• Excellent written and verbal communication abilities, and presentation skills required
• Strong project management background, and hands-on agile scrum methodology experience is a must
• 10+ years of related experience
• Degree in Information Systems, Computer science preferred. PMP and Agile Scrum Certification is highly desired

This position will be primarily based in the Washington D.C. (or applicable) office. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.

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