Product Manager

Date: Sep 27, 2021

Location: Washington, DC, US, 20036

Company: American Chemical Society


Position Summary

The Product Manager - Delivery Solutions, Content & Operations is responsible for leading platform and technical development projects on, the content delivery platform for ACS Publications, which hosts 70+ scholarly journals, 1+ million journal articles, books, news and other content for the scholarly chemistry community.


In this job, you will identify opportunities, organize projects to realize them and establish an ongoing support plan.  You will be a leader within the departments that support product development.  Your products will require collaboration with teams throughout the organization, where you will build partnerships with Sales, Marketing, Customer Support, Content Production and Executive Leadership.  You will build and promote a strategy, produce mockups & designs, write business requirements and oversee technical requirements.  You will solve problems during implementation and adjust plans based on the latest information.  You will meet with customers and users to understand their needs and challenges.  As a result, you must be able to communicate clearly to stakeholders with varying levels of technical, business and domain knowledge. 



Position Accountabilities


  • Leads product development of technical products with interdisciplinary teams of specialists.
  • Partners with Product Owners to guide technical decisions during new product development.
  • Identifies & tests product assumptions.
  • Leads development and evaluation of prototypes.
  • Works with UX & Design specialists to build beautiful and functional user experiences.
  • Assesses outcomes and reports status to executive leaders.
  • Develops plans to transition from product development to business-as-usual.
  • Monitors trends in technology & scholarly publishing to recommend product and platform improvements.
  • Maintains a roadmap of improvements.
  • Solves problems with minimal escalation.
  • Partners with Platform Operations to improve workflows and address escalated user problems.
  • Maintains a familiarity with the current state of ACS’ business architecture including capabilities, organizational structure, and high-level supporting technology.
  • Maintains contact with teams across ACS Publications to support their timely operations.

    Education/Experience/Technological Knowledge
  • BA or BS, with emphasis in information systems, software engineering, library & information science or usability.
  • 8+ years of experience in technical product development.
  • 2+ years of experience in a product management role.
  • Strong working knowledge of standards, programing languages and formats including HTML, JavaScript, CSS, XML, JSON and WCAG.
  • Strong understanding of best practices in user interface design.
  • Strong understanding of information architecture and content management principles.
  • Ability to translate business goals into functional requirements for technical teams.
  • Excellent written and oral communication skills.
  • Able to manage multiple time-sensitive projects simultaneously.
  • Experience in library or publishing environment preferred.


Position is based in Washington, DC. Remote flexibility available.




Nearest Major Market: Washington DC

Job Segment: Developer, Product Development, Information Systems, XML, User Experience, Technology, Research